Services

TCTI provides quality IT solutions and services for Data Management, Data Integration, Business Intelligence, Meta Data Management, Application Development, Integration, Project Management and Quality Process Implementation. We combine our technical expertise, business knowledge and work experience with standards based project management to deliver quality processes.

With TCTI, you have access to the best global IT talent.

We guarantee cost savings, quality and outcomes!

Our clients can focus on driving their business forward!

The services offered by TCTI includes:

• Professional Services
• Business Intelligence / Data Warehousing
• Application Development and Integration
• Project Management
• Quality Process Implementation
• Business Process Outsourcing

Professional Service

TCTI provides Professional Services to meet our clients project goals. Our consultants help our clients to complete their project on time, on budget and schedule with our uncompromising quality. Our technical expertise, extensive training and quality assurance methodologies greatly improve implementation successes for our initiatives.

In order to maintain the quality of our consultants we follow a proven selection process, provide continuous training of our consultants and maintain a repository of best practices learned. This methodology brings the broadest level of experience to our clients.

TCTI Professional Services offers a variety of flexible service offerings to help our clients project goals. Our experienced consultants can lead the entire decision support project, or simply provide specialized help at critical stages along the way.

The Professional Services offered by TCTI includes:

Business Intelligence & Data Warehousing

Business Intelligence and Data Warehousing is one of the core focus area of TCTI. Our expertise in all the phases of Data Warehousing and Business Intelligence applications provides optimized solutions for our clients. Our team members add enormous value throughout the BI/DW initiative cycle by working in tandem with clients to prioritize a BI/DW strategy focused on the delivery of identified business objectives. As with all of our service offerings, each BI/DW practice member at TCTI brings a tremendous depth of industry experience, in addition to highly relevant technical and functional expertise.

The Business Intelligence Services offered by TCTI includes:

• Data Migration
• Data Consolidation
• Data Synchronization
• Data Warehousing
• Extraction Transformation and Loading
• Master Data Management
• Ensuring Data Quality
• Data Governance
• Enterprise Information Integration
• Enterprise Reporting
• Query and Analysis
• Performance management, Dash boards and score boards

Application Development and Integration

TCTI has an excellent team for application development and integration. Our application development and integration team follows best practices for project completion within budget, on schedule delivery and above all, maximum customer satisfaction.

We are experienced with:

• Feasibility Studies
• System Analysis and Design
• Outlining Solutions
• Defining Solution Architecture
• Developing Prototypes for User Demos
• Designing Frameworks for Solutions
• Building Solutions
• Validating Solution against Requirements
• Rolling out the Solutions across Enterprises
• Providing Continuous Support for Solutions

Project Management

Project Management is an important functionality in any enterprise. Every project has to be managed properly to meet the budget, delivery schedule, resource requirement, quality and customer satisfaction. TCTI provides several services to assist organizations in improving their Project Management to meet their Business Objectives.

TCTI has expertise in the following Project Management Skills:

• Project Portfolio Management
• PMO Opportunity Assessment and Consulting
• Resource Planning and Management
• Maturity Assessments
• Project Risk Management
• Project Closure Management
• Metrics and Performance Management
• Project Review and Recovery Services
• Onsite Project Staffing
• Remote Project Control Support
• Project Management Training

Quality Process Management

TCTI ‘s Quality Process services help our clients to define and implement quality software best practices and processes in line with internationally recognized process models. Our specialized team are experts in Quality Processes, Software Process and Improvement Frameworks. We can help our clients in the following quality initiatives

• Software Process Improvement
• Software Quality Assurance and Testing
• Implementation of Quality Processes
• Business Process related to Engineering
• Training

Business Process Outsourcing

Organizations are increasingly adopting Business Process Outsourcing (BPO) as an integral part of their business strategy to ensure that precious internal resources are focused on the customer. TCTI works in partnership with our clients to drive substantial, long-term cost reductions and performance improvements through BPO. By optimizing business processes, controlling costs more effectively and helping our clients make the most of technology innovations, we are enabling organizations to do more for their customers. Our BPO portfolio centers on finance and accounting, customer service, back-office processing and human resources. To deliver this, we combine both on-shore and off-shore delivery channels. This approach allows us to offer high quality, cost-effective solutions that deliver a rapid Return On Investment.

TCTI Industry Experience

We believe that true value of our services result from our ability to intelligently combine technology with our business knowledge and experience. TCTI has domain expertise in most industrial verticals, including;

• Financial Services
  • Retail Banking, Mortgages & Consumer Finance, Credit Cards, Cash Management & Treasury, Trade, Credit Administration
• Health Care
  • Scheduling, Registration, Charge capture & coding, Billing, Follow up, Customer service operations, Enrolment, Policy maintenance, Claims administration, Customer service, Collections
• Insurance
  • Assurance, Life & Pensions, General, Property & Casualty, Life & Health, Revenue cycle management, Underwriting, Billing, Denial management, Claims adjudication, Customer service
• Pharmaceutical
• Transportation and Services
  • Shipping Industry - Customer Booking, Documentation (Bill of Lading, Delivery Order, Arrival Notices), Tariff filing, Contract maintenance, Claims Handling, Hazardous cargo approvals, Business system support/ helpdesk
  • Airlines Industry - Revenue Accounting, Reservation Services, Lost Baggage Handling
  • Hospitality - Customized procurement, Direct Marketing and Analytics,Reservations
  • Logistics - Logistics Workflow Solution, Freight Auditing, Cargo Claim
• Manufacturing
• Energy Resource and Utility
  • Mapping Services, Engineering Services, Expense Management, Industry-specific - Finance and Accounting, Order Management, Knowledge Services & Analytics, HR Services, Customer Service
• Telecommunications
  • Service Assurance, Service / Order Fulfillment, Billing & Revenue Assurance, Data Cleansing & Validation, Content Development & Review

For more information info@tcti.com